ENGR-IT Support

General Info 6

• What is the "Contact Engr-IT" shortcut on my desktop?
• What is my UA internal IP address?
• How can I find the name of my computer?
• Can ENGR-IT print my poster?
• Information for New Faculty

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Forms and Guides 12

• How to Open a Shared Mailbox On the Web
• How to Open a Shared Mailbox in Outlook
• How to Open a Shared Mailbox in Outlook Mobile App
• Signing in to MSDN-AA (aka Azure Dev Tools for Teaching)
• Downloading Adobe Acrobat DC & Creative Cloud

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Working Remotely 4

• How can I connect to the Engineering VPN?
• Remote Connecting to Work Computer (Bluecat)
• Remote Connecting to Work Computer from Apple Mac (Bluecat)
• How can I access Engineering Linux systems from home?

New Equipment 3

• What software is included in the College of Engineering 'Basic Installation'?
• Recommended Computers
• Recommended Printers

Storage and Backups 6

• How can I recover a backup of a file that was accidentally deleted?
• How can I access the files on the College's network storage?
• How can I access the files on the College's network storage with SFTP?
• What kind of backups are available on the College's network storage?
• What is the 'Home (Z:)' drive?

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Instructional Labs 2

• Lab Software and Info
• How can I use Engineering software remotely in Apporto/VCAT?

Creating Websites 2

• How can I password protect my web page?
• Website permissions

UNIX / Linux 12

• How can I access my College of Engineering shell account from home?
• How can I keep my shell processes running when I log out of SSH?
• What are some basic UNIX commands?
• How can I limit the size of core files?
• How can I view hidden files in UNIX?

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